Address: Km 0.2 – Camino Shangri-lá, Las Trancas Valley
Location: Camino Termas de Chillán
Commune: Pinto- Region of Bío Bío
Phone: + 56-42-2423134
Mobile phone: 93199513
E-mail: info@ecoboxandino.cl

Reservation Policy

  • Reservations are made via e-mail to info@ecoboxandino.cl or via phone at 09-3199513.
  • For the reservation a guarantee deposit of 50% of the total value of the stay is requested, which will be confirmed when the deposit has been received in the bank account of Ecobox Andin
  • The remaining 50% will be canceled upon arrival of the passenger
    If the reservation is canceled 15 days before the start date of the stay, 50% of the deposit will be refunded.
  • If the reservation is canceled between 14 and 5 days before the start date of the stay, 25% of the deposit will be reimbursed
  • If the reservation is canceled less than 5 days before the start date of the stay, Ecobox Andean will retain 100% of the deposit.
  • No refund will be made if the client withdraws from Ecobox Andino before the end of their stay, whatever the reason
  • The company is not responsible if the climatic conditions or eventualities outside this, prevent the development of mountain sports.
  • In case of reservation cancellations due to natural disasters, you will only be given the option to change the date without additional charge within the year following the date of entry.